Tag Archives: ipoh echo issue 166

More Than A Piece Of Furniture


If you have ever found difficulty in furnishing your office, perhaps you should speak to the team of experts at Pyramid Lane (M) Sdn Bhd. Established 16 years ago, this Perak-based company specialises in manufacturing knock-down system furniture and furniture components. They are commonly known as “PLATOS” as indicated by their registered trademark.

SONY DSCBy looking at the floor plan of a workspace, PLATOS’s team of designers will come up with custom designs, producing modern and contemporary office furniture to meet the requirements of clients. The design team strives to come up with fresh designs all the time, with extra attention given to design functionality and catering specifically to the different needs of the various industries.

End users would be happy to know that PLATOS offers a complete range of services in-house, from designing, manufacturing, supplying and installation. A one-stop centre for office furniture and fittings – convenience.

While we can easily purchase commercial furniture at retail stores, PLATOS offers clients more than a piece of furniture. What the company provides is a concept that would suit the client’s requirements and for the maximum use of space.

Pyramid Lane 4

An added advantage of design concepts by PLATOS would be its secure cable and wire management system, which reduces clutter in the workspace. They believe that a good working environment will certainly enhance work efficiency and productivity.

Understanding that employees spend eight hours or more a day in the office, PLATOS offers a line of ergonomic seatings for maximum comfort, like lumbar support, multi-locking and synchonized mechanism.

Pyramid Lane 3Pyramid Lane markets its own furniture under its marketing arm, Platos Marketing (M) Sdn Bhd. There are six series of furniture for the office, namely Fitz, Algaa, Monza, Oska, Urban and Sigma, to cater to the different market segments.  For those who have no idea what they require, this series of furniture is a good start. However, Pyramid

Lane can always make changes to suit your needs.

Pyramid Lane 2Equipped with state-of-the-art German wood-working machinery for their entire production line, they emphasize very much on precision and quality. Producing export-quality furniture, PLATOS offers design flexibility, choice, concept, and unparallelled delivery and service.

According to Managing Director Peter Phoong, having catered to clients all over Malaysia, from offices to hotels, condominiums, schools and hospitals, and with furniture products exported to Singapore, Australia, India, UAE and even to European and African countries, it is time to service clients closer to home. This gives a chance for Perak businesses to get hold of high quality furniture and adopt simple concepts in modern workplaces, at reasonable prices.

Although Pyramid Lane’s main focus at this juncture is in commercial furniture, the company plans to cater to the residential market later this year, with custom-designed living room furniture and kitchen cabinets.

Latest products and designs under the PLATOS trademark are showcased at the company’s showroom at: Plot A9, Tungzen Industrial Park, Mukim Sungai Raya, 31300 Kg. Kepayang, Perak, Malaysia.

For more information, log on to www.pyramidlane.com or call +605-357 2266 / 1266 during office hours.

Mini Sports Day


Shrieks of laughter could be heard from the driveway, as one approached Tadika Kinderjoy’s multi-purpose hall. The kindergarten was holding its annual sports day themed, “It’s a Beautiful Day” recently.

Mini Sports Day3

Children, as young as 3 to 6 years old, were assembled in their uniforms awaiting the arrival of Encik Azam Hj Alias, a unit chief with the Perak Education Department. When Azam finally arrived the kids gave him a rousing welcome with the rendition of the National Anthem and a dance performance.

Mini Sports Day1

Several events, specifically designed for each age group, were held. Even the parents were not forgotten. They got into the act in a special event, “Dress the King” where mothers dressed up the fathers to look like kings using the items supplied.

Mini Sports Day2

Azam, in his opening remarks, said that the government wishes to not only concentrate on the academic performance of students but to instil in them the importance of participating in at least one sporting activity in line with the ‘1 Student 1 Sport’ policy. This will encourage the production of intellectually and physically balanced students under the National Education Philosophy.

SH Ong

Know Your Rights


By Mariam Mokhtar

Know Your RightsHave you ever returned home, only to find that the dress you bought has a rip or a stain, an electrical item has a crack which you had not noticed in the shop? Maybe the vegetables looked fresh when you bought them, but some are withered.

Do you react like the majority of people, who simply shrug their shoulders and blame it on bad luck or carelessness? Are you more pro-active and return to the shop and explain to customer services, that the goods you bought are faulty?

Different shops have different refund policies. Some give a maximum of two weeks from the time the goods were purchased after which no refunds will be given, but almost all will say that the goods must be in their original packaging. Some items, such as underwear or medicine, cannot be returned once they are purchased, for hygienic and health reasons.

If the sales assistant appears to dismiss your complaint, do you scream and demand that your money is refunded? When do you decide to request to speak to her supervisor or manager?

Shopping can be a curious experience; sometimes when you least want the attention of the sales staff, they crowd around you and destroy your buying pleasure. At critical times, they are nowhere to be found. Some shops are like that. They are keen to make you part with your money, but when things go wrong, they don’t want to know.

Many shop employees are not properly trained to deal with returns or refunds, so you must be vigilant and never be fobbed off by assertions, that the shop cannot help and that your only recourse is to contact the manufacturer.

You paid for the item in the shop and your contract is with the shop. You should not have to put up with poor quality or damaged goods, or endure poor service from shopkeepers when complaining. You should not be afraid to kick up a fuss. In today’s world, some employees are put under a lot of pressure by their employers. Be persistent but remain polite.

It is handy to know that it is often worthwhile to contact the head office of the shop or store you purchased your item, by phone and with a follow-up letter, if your complaint has not been properly addressed.

Perhaps, being aware of your rights, will prevent you from being conned in the future.

The rule of thumb which one consumer site advocates is to remember the acronym – ‘SadFart’ – when you go shopping.

S – Satisfactory quality
A – As
D – Described
F – Fit for purpose
A – And last a
R – Reasonable length of
T – Time

Every time you purchase an item or pay for services, even if it is an online purchase, or eating in a restaurant, you are entering into a contract with the seller. Although it is not within the scope of this article to cover the details of the law regarding the purchase of goods and services in Malaysia, it is clear that the item you purchase must be “as described” and that you should be happy with its quality.

If you buy some expensive writing paper, and find that the quality is not what you normally expect, you are within your rights to return the pack and either have your money returned or the faulty goods exchanged.

Perhaps, you bought a printer, but find that after a few week of normal use, it breaks down. It is reasonable to expect that consumer goods should last for their design life. If a printer malfunctions soon after purchase, you are within your rights to return it to the shop to have the issue resolved.

The most important things to note are that the company must be contacted immediately after a fault is detected; be polite when explaining your predicament and stick to the facts. Follow up with a letter, addressed to the appropriate person and take the details of the person you’ve spoken to, the time, the date and what transpired in the conversation. Letters should be sent by recorded delivery and copies of all correspondence filed for future reference.

If the shop does not want to listen, there is always the appropriate government department or a consumer association which could help redress the problem. Bear in mind that some issues will not be solved overnight and may take longer to resolve.

Recently, an important organisation promised me and several others, that the ink we were supplied with was indelible, and that it would remain, on the surface to which it was applied, for about a week.

To our horror, some of us found that this ink could be washed away after gentle scrubbing with detergent and a nail brush.

If we applied the ‘SadFart’ rule to this indelible ink, it will be obvious that the ink was not of satisfactory quality, the product was not as described, it was not fit for purpose and despite the assurance of the organisation, which supplied the ink, it did not last a reasonable length of time. What a rip-off!

Mothers’ Day Celebration at KPJ ISH


Mothers_ Day Celebration2Mother’s Day is a time of commemoration and celebration of moms everywhere. It is a time for breakfasts in bed, family gatherings and precious gift giving to show mom how much you care.

But, for mothers who are patients at KPJ Ipoh Specialist Hospital, their not being home to celebrate with loved ones has prompted KPJ ISH to take the initiative to make the  occasion just as memorable.

More than 20 mothers were presented with a beautiful carnation bouquet, a small gift and a lovely Mothers’ Day cake by KPJ ISH’s nurse Manager, Mdm Mok Wai Yee, as nurses and doctors gathered round to bring joy to the occasion.

This was KPJ ISH’s way of celebrating mothers and honouring their special place in all families.

Mothers_ Day Celebration1

Roshidi and Symphony Suites


Mayor Dato’ Roshidi Hashim spent Labour Day, May 1, having tea with members and their families of Puspanita MBI, where his wife, Datin Hajjah Zainab Mohd Zainal Abidin is the Chairperson, at Symphony Suites. It was to mark the completion of the new hotel in town.

Addressing the press, Roshidi warmly welcomed Symphony Suites in enlivening the hospitality industry in Ipoh. He was impressed with its architecture, which he deemed comparable to Shanghai’s Grand Mercure. “It’s something different for Ipoh,” he said.

Roshidi and Symphony SuitesIn view of the owners’ commitment to participate in the city’s economic development, the mayor offered three months free banner advertisement for the hotel.

Roshidi was also impressed with the suites, especially those facing Gunung Rapat limestone hills. Suites on higher floors have a commanding view of half of Ipoh.

Strategically located just a short distance away from the Simpang Pulai PLUS Expressway exit, the mayor said that its current pre-opening rate of RM210 nett (approximately SGD85) a night is very attractive to Singaporeans. He suggested to the owners to come up with a menu synonymous with the hotel.

One of the owners of Symphony Suites, Lee Chee Ming, said that over the three years that was taken to build the hotel, Roshidi and Ipoh City Council have been particularly supportive of their efforts. Their doors were always open.

This boutique hotel is one of the 266 completed projects, out of the 4445 approved development projects by Ipoh City Council made through its one-stop centre. There are about ten star-rated hotels at various stages of development in Ipoh. They include Weil, Mercure, Cititel, Ibis, and in its final stages of discussion, Hilton.


31st Vaisakhi Games


31st Vaisakhi Games3The Perak Sikh Union (PSU) held its 31st Annual Vaisakhi Games at Ipoh Padang recently.

According to the PSU President Gurjeet Singh Rhande, the annual Vaisakhi Games is one of the core annual activities for PSU. It is held with the objective to foster brotherhood, sportsmanship spirit and healthy living among the Sikhs.

The games played included football, hockey, badminton and netball. Approximately four hundred Sikhs from all over Malaysia participated in this event. Besides the main sports, PSU organised games for ladies and children and a showcase of Kabaddi.

31st Vaisakhi Games2

Guests of honour  included Ipoh Mayor Dato’ Haji Roshidi bin Haji Hashim,  National Sikh Movement President Tan Sri  Dato’ Seri Darshan Singh Gill and the Patron of PSU Dato’ Dr Gurdeep Perkash Singh.

31st Vaisakhi Games1

PSU is a well established Sikh NGO in Perak. Promoting sports among the Sikh youths is the core activity of PSU and regularly conducts sports training, skill enhancement and motivational session for the Sikh youths in Perak.

The Union is currently embarking on its project to build a club house and multi purpose hall south of  Taman Song Choon which will serve as a social and recreation centre for Sikhs in Perak.

Miss Earth Beauty Pageant in Ipoh


In conjunction with launching of Miss Malaysia Earth 2013 recently, MH Hotels Ipoh hosted a charity event “For the Children”. Children from Praise Home were invited  for some games, activities and also a buffet dinner joined by immediate past winners of Miss Malaysia Earth who participated in the fun and games that ensued. This was followed by a cheque presentation of RM1200 to Praise Home, Unique Seafood, MH and Seng Huat Enterprise.

Miss Earth Beauty Pageant in IpohMiss Earth, one of the three largest beauty pageants in the world, is an annual international pageant which promotes environmental awareness. The reigning titleholders dedicate their year to promoting environmental projects and to address issues concerning the environment. The delegates also take part in tree planting ceremonies, environmental and cultural immersion programmes, sponsor visits and tours.

This year, Miss Earth organisation has granted Star Avenue Production the exclusive rights to hold Miss Malaysia Earth 2013 in Ipoh City. The beauty pageant was sponsored by Top Vision, Golden Century Tour & Travel Sdn Bhd, MH Hotels Malaysia and Foto Imej Perak. Co-sponsors include Spritzer Natural Mineral Water, Marigold HK Low Fat Milk, Sony, RG Creation, Alena Shoe, Rukun Juara Sdn. Bhd, Azer, SHK Hair Academy, SUB International School of Beauty and Make-up, New Zonic Enterprise, Restaurant 1919, Restaurant Kok Thai (Tasek) Sdn Bhd and Restaurant Lou Wong Tauge Ayam Kuetiau.

A  ‘Live Photo Contest’ with the contestants will be held on July 14 (Sunday) at Clearwater Sanctuary Golf Resort, Batu Gajah from 9am-11.30am by Foto Imej Perak.

The finals for Miss Malaysia Earth 2013 will be on July 21 at MH Hotel Ipoh. For more information on the crowning of Miss Malaysia Earth 2013, contact 012-506 1723, 012-507 1282 and 016-59 7311.

Susan Ho

Pavement Defects


Thumbs Down
By A. Jeyaraj

Recently when I went shopping in Little India, for the first time I parked my car in front of Siva Sakthi Restaurant on Jalan Sultan Yussuf (Belfield Street) and walked to Lahat Road. I was shocked to see the condition of the pedestrian walkway which is not safe to walk. This is a short L-shaped section along the front and side of the shop lot.

In many places the interlocking bricks have sunk into the sand and are displaced. There are a number of potholes. A pipe is jutting out in the middle of the passageway causing a serious  tripping hazard.  It appears that the ground was not compacted before laying the bricks. I lost count of the number of places that are damaged in the short stretch. Pedestrians are walking on the busy road.


I have walked along many pedestrian walkways in the town, but have not come across one like this with so many defects in a short stretch. I am not exaggerating. Those interested can go and see for themselves.

MBI engineers must inspect the place and take action against the contractor who did the job. The inspector who certified the job must also be questioned. Get it repaired before someone trips and fractures their leg.

Eye Herpes

Resident Consultant Ophthalmologist, Hospital Fatimah Ipoh
Dr S.S. Gill


Ipoh Echo’s EYE HEALTH series continues with Consultant Eye Surgeon Dr S.S. GILL talking to us about EYE HERPES.

Eye Herpes is a viral infection of the eye caused by the Herpes Simplex Virus (HSV). It is more appropriately called Ocular Herpes or Herpes Keratitis. It is a common infection and it is estimated that about 400 to 500 thousand individuals get infected in the U.S.A. alone annually.  There are two kinds of herpes simplex viruses.

Eye herpes 1Types

It can be divided into:

Type I Herpes – most common type. It mainly infects the face/lips and results in the “cold sore” formation.

Type II Herpes – less common. This is the sexually transmitted variety. The primary infection is in the genitals.

The eye can be infected by both types of herpes. However, most of the time it is the Type I variety that infects the eye. The Type I variety of herpes is very contagious. It can be by skin contact with someone who has the virus. It is estimated that almost 90% of the population would have suffered from the Type I variety during childhood.

How the Eye Gets Infected

The eye gets infected most commonly when an infected person touches an active sore or blister, after which he or she touches their eyes. It may be transmitted by the infected person into his or her own eye or from one person to another.


A patient who gets infected will complain of a painful sore over the eyelid or a painful red eye with blurring in some instances especially if it infects the clear transparent part of the eye called the cornea. A person may also start to have a watery eye or have some excessive mucus secretions. In severe cases, it may also infect the inside of the eyeball although this is not as common as the former. There may be a hypersensitivity to light too.

Triggers or a Herpes Simplex Eye Infection

After the first infection, the virus remains dormant or inactive for months or even years until such time there may be an exposure to some trigger factor such as the following:

  • a prolonged illness or an injury
  • steroid consumption for another illness
  • usage of steroid eye drops (without supervision)
  • a high fever (unrelated to the eye)
  • prolonged exposure to cold winds
  • stress
  • menstruation in some women
  • a weak immune system
  • those receiving chemotherapy or radiotherapy for a malignancy.

Eye herpes 2How is It Diagnosed

The eye doctor will often instil temporary stain into the affected eye (with fluorescein dye) to detect the eye infection. The infected portion gets stained and is able to be picked up when special blue cobalt light is shone into the affected eye. (See adjacent pic)

How Serious is This?    

If the eye infection is detected early and the virus has infected the cornea (clear transparent area) superficially only, it often heals well with no problems. However, if the cornea is involved more deeply, the infection may lead to scarring of the cornea, loss of vision and sometimes even blindness. So if you have any eye infection that you are unsure of, or it is prolonged, do seek professional eye treatment.

For more information, call Gill Eye Specialist Centre at Hospital Fatimah (05-5455582) or email gilleyecentre@dr.com.

Bombay University Alumni Reunion


Bombay University Alumni Reunion 2

The Malaysian Alumni of Bombay University gathered after 40 years at a Reunion recently at the Tower Regency Hotel, Ipoh. Seventy-six Bombaywallas (that is, those coming from Bombay) and their spouses recalled their memorable days in Bombay, sharing stories, singing old songs, and watching photos of their youthful days. Some of them have not met one another all these years. Some could not be recognised, having changed much in their appearance, while a few still retained their youthful looks. Among those who attended were Datuk Abdul Kadir, former ambassador to Germany, Dr Teng Hock Nan, former Chairman of the Penang City Council, Dr Kandasami, former Dean of IMU and Dr Thomas Verghese, former Director of Assunta Hospital.

Bombay University Alumni Reunion 1

The photo shows the Malaysian students with our first Prime Minister Tunku Abdul Rahman and Finance Minister Tan Siew Sin when they visited Bombay in 1967. Sitting on the extreme right is the writer, Dr Teoh SK, who was the then Chairman of the Malaysian Students Association in Bombay.

Dr Teoh SK