Service Counter

The Ministry of Human Resources is adopting a holistic approach in implementing its new service counter with the opening of a temporary counter at the Urban Transformation Centre, Ipoh on Saturday, July 14.

“This is a pioneer project aimed at bringing people closer to departments and agencies that look into employees’ welfare,” said Human Resources Minister, M. Kulasegaran.

The Social Security Organisation (SOCSO), Department of Occupational Safety and Health Malaysia, and Labour Department (Peninsular Malaysia) are all part of this new initiative.

“We welcome other agencies to take part in the future,” said Kulasegaran.

“Besides providing information on the above agencies, the counter also caters to other employee needs. They include reporting complaints and work insurance registration, among others,” he added.

Kulasegaran will discuss with Mayor Dato’ Zamri Man to establish a counter at Ipoh City Council. A counter was also opened at the Bercham wet market on Sunday, July 15.

The Human Resources Minister said he had received requests from fellow MPs to open up similar counters in other states following the encouraging responses from people.

The service counter will operate from 8am to 10.30am in selected markets around Ipoh. Here is the schedule:

Pasar Awam Kampung Tawas – August 4 and September 1
Pasar Pagi Buntong – August 5 and September 2
Pasar Besar Ipoh – August 11 and September 8
Pasar Basah Bercham – August 12 and September 9
Pasar Falim – August 18 and September 15

*counter operating days are subject to change

Paaveetra N.

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