Celebrating Unsung Heroes with Grab

We are always reminded to do good for others, even more so in these troubled times. One small act of kindness can create a ripple effect that impacts the entire community as it can encourage others to continue the good deeds, fostering a positive community culture. 

Upon receiving heartwarming stories from its users, Grab collaborated with homegrown comic artist Jon Tham to showcase the heartening tales in fun cartoons to honor the effort of its drivers and delivery partners which often go unrecognised. 

Embodying the Malaysian spirit, the caricatures have a blend of elements such as support, compassion and social inclusion, depicting how a small gesture can promote a lasting positive impact on others.

The graphic designer cum artist hopes that the short stories will inspire the people to help each other weather through the pandemic storm while embracing new norms.

Some of the comics

Country Marketing Head of Grab Malaysia, Hassan Alsagoff, shared, “Malaysia has gone through a whirlwind of emotions this past year. And we want to spread the message that despite all the difficulty and confusion we may be facing, it is Malaysians uplifting each other in simple efforts that make the most difference. This Merdeka and Malaysia Day, celebrated the acts of kindness by our drivers and delivery partners that have brightened our consumers’ day. We hope these small efforts encourage all Malaysians to embody the spirit of being Malaysian and to show our neighbours that all it takes is a little kindness to bring joy in the lives of those around us.”

Ipoh Echo reached out to two local Grab drivers in Ipoh, Muhammad Razif Bin Rosli and Wong Yin Fong to learn their stories. Despite not being part of the caricatures, both of them have a journey worth sharing. 

Muhammad Razif

Three years ago, twenty-nine-year-old Muhammad Razif quit his previous job in the public law sector to become a full-time Grab driver-partner. According to him, the flexible work schedule is what led to the transition.

Most of us spend a good chunk of time earning money forgetting our precious gift: time that cannot be replaced or reversed even with money. 

The father of a newborn highlighted that having the opportunity to spend quality time with his family is what he treasures most. “I didn’t enjoy the tight working schedule at my previous job, where it required me to travel a lot in Perak. As a result, my work-life balance was affected and I barely had any time for my family.

“I left my position as a Sales and Marketing Executive at a legal firm and joined Grab. It allows me to spend more time with my family and at the same time earn an income to provide for them. For this very reason, I highly encourage others to join Grab, especially during this pandemic where many of us lost our source of income,” he shared. 

Wong Yin Fong

On the other hand, 48-year-old Yin Fong found it difficult to support her family with her previous job as a cleaner at a tuition center, so she decided to become a full-time Grab delivery-partner. 

“I have been able to enjoy a more steady flow of income since I started working as a Grab delivery-partner. I deliver customers’ orders daily and sometimes the customers would offer me a drink as a way to express their appreciation to me. 

“It’s the little things that mean a lot to me; their small gestures always put a smile on my face. It makes me feel understood and appreciated. Grab has not only provided me with sufficient income to sustain my family, but also allowed me to work based on a preferred schedule,” she said. 


Gisele Soo


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