By: Rosli Mansor Ahmad Razali
Perak Community Specialist Hospital (PCSH) officially inaugurated its new Executive Floor, Executive @ 5, on Level 5 on 22 November 2025, marking a bold step in redefining the hospital experience.
The new floor combines medical excellence with hospitality, providing patients with a sanctuary that surpasses traditional hospital care.
This expansion reflects PCSH’s commitment to transforming the hospital stay into a holistic and dignified experience through a hotel-style hospitality concept.
Elevating Comfort, Privacy and Personalisation
Executive @ 5 sets a new standard for patient well-being. Each room features hotel-inspired interiors, premium bedding and digital assistance to enhance comfort.
Dedicated patient lounge areas and concierge-style services ensure that both patients and their families feel accommodated, respected and well cared for.
According to Nicholas Chan, CEO of PCSH, the new floor reinforces the hospital’s broader philosophy.
“This development supports PCSH’s vision of transforming traditional hospital care into a holistic experience, where compassion, innovation and service excellence come together,” he said.
With a long-standing legacy in Ipoh, PCSH has continually channelled all profits into facility upgrades, digital innovation and clinical excellence, ensuring sustained improvement in community care.
The new Executive @ 5 offers both single and double-bedded rooms, providing flexibility to patients and their families.
Even with these upscale amenities, PCSH maintains its commitment to affordability. As a not-for-profit community hospital, any surplus is reinvested into patient care, infrastructure and clinical development.
The launch of Executive @ 5 represents more than a facility upgrade; it reflects the hospital’s ambition to redefine community health care. Rather than a mere clinical setting, PCSH positions itself as a ‘Hospitable Hospital’ embracing Affordable Luxury, where comfort and high-quality care are central.
Executive @ 5 is now open for admissions, offering patients privacy, personalised service and a restful environment, all without straining their budget.
About the New Private Intensive Critical Unit (ICU)
Designed with healing and rejuvenation in mind, the new single-room private ICU provides a modern and calm environment for patients. The individual room concept ensures privacy and personal space, while supporting timely, efficient care for those requiring close monitoring.
At the same time, the hospital remains true to its core mission of providing affordable, high-quality healthcare to the community, aligning with its reputation as a not-for-profit community institution.
