MBI and TM ONE Establish Strategic Cooperation Towards Ipoh Smart City

The Ipoh City Council (MBI) and Telekom Malaysia Berhad have established cooperation in the effort to strengthen the strategic plan of making Ipoh a smart city.

A memorandum of understanding (MoU) between MBI and TM ONE, the business-to-business arm of Telekom Malaysia Berhad, was established in conjunction with the City Leap Summit 2022 at Genting Highland, Pahang.

Mayor, Dato’ Rumaizi Baharin @ Md Daud signed the MoU together with Executive Vice President of TM ONE, Shazurawati Abd Karim.

It was witnessed by the Executive Councillor for Youth and Sports, Communication and Multimedia, Khairul Shahril Mohamed and Deputy Secretary-General of the Ministry of Housing and Local Government, Kamaruzaman Umar.

MBI in a statement informed that via this cooperation, various initiatives have been planned and implemented for the wellbeing, sustainability and benefit of Ipohites.

Firstly, the implementation of the Smart Traffic programme along Jalan Sultan Idris Shah, which is currently in its trial period, is observed to be able to ease 51% of traffic flow especially at peak time.

“Besides that, the rate of carbon emission along Jalan Sultan Idris Shah has successfully been reduced up to 7,500 kilograms a month in line with the vision of making Ipoh a carbon-free city by 2030.

“Secondly, Force, which is a digital system compiling complaints and analysis, is able to provide customer satisfaction especially for Ipohites.Through Force MBI, it can detect and assist all complaints and provide the necessary response.

“Third is the Centre Call, which is in line with MBI’s aspiration to offer the best service to the people. This system is able to seek for solutions, reducing the number of unanswered calls and can react immediately to people’s needs.

“Via this system, MBI can create communication access for all Ipohites.

“May this cooperation be a catalyst towards making Ipoh a smart city by 2030,” the statement mentioned.



Get your local news fast. Download the Ipoh Echo App on your mobile. Available on both Google Playstore and Apple Appstore.



Show More

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button