Malaysians Banking on Reskilling and Upskilling to Stay Competitive

In an increasingly uncertain job market, nine in 10 Malaysian employees (90%) see the need to reskill or upskill to stay relevant in the post-pandemic world, according to the results of the UOB ASEAN Consumer Sentiment Study.

The widespread view comes amid expectations in Malaysia that it will be tough to secure a new job due to the economic recession. 85% of Malaysian respondents believe that companies will prefer hiring people who can perform multiple functions, while 83% think employers will reduce headcount by stepping up their digitalisation efforts. The majority of the respondents (78%) expect companies to use retrenchment to cut costs.

Among the different age groups surveyed, concerns around job security are felt most strongly by Generation Z – those between the ages of 18 and 23. 94% of respondents within this age range also believe that employers will retrench staff to cut costs if needed. The sentiment was echoed by Generation X (aged 40 to 55) and Generation Y (aged 24 to 39) at 77% and 76% respectively.

Mr Lai Tak Ming, Executive Director and Country Head of Human Resources, UOB Malaysia

Mr Lai Tak Ming, Executive Director and Country Head of Human Resources, UOB Malaysia, said that the COVID-19 pandemic has highlighted the importance of continuous learning and development.

“This year has rapidly changed the way we work and these changes will continue to influence how organisations are run in a post-pandemic future. It is imperative for companies to have a workforce that is agile and adaptable in order to weather the ever-changing working conditions brought on by uncertainty and disruptions.

“At UOB Malaysia, we are committed to training and developing our people continually to ensure that they are equipped with future-ready skills. The crisis has accelerated digitalisation and it is important that our people have the necessary skills to meet the needs of a new generation of increasingly tech-savvy customers,” Mr Lai said.

Through its holistic learning and development programme, ‘Better U’, UOB Malaysia helps its more than 5,000 employees build successful careers in a world constantly redefined by new technologies. 

The Bank is also creating opportunities for graduates and university students to acquire skills and knowledge through the UOB Malaysia Management Associate (MA) Programme and UOB Malaysia Smart Bankers Internship Programme as they embark on a new career in banking and finance. 

In the last three years, the Bank has accepted 20 graduates under the 18-month UOB Malaysia MA Programme, which provides these individuals with an opportunity to develop and fast-track their banking careers. The programme is designed to provide them with a wide range of core competencies and technical skills through structured classroom training, coaching and mentoring sessions, on-the-job functional rotations, regional job rotations and participation in the Bank’s strategic corporate projects. 

The UOB Malaysia Smart Bankers Internship programme allows promising undergraduates to explore a career in banking. UOB Malaysia has taken in more than 118 undergraduates in the past three years and placed them in various functions across the Bank to provide them with practical experience through on-the-job training and mentoring sessions. Interns who perform well in this programme are likely to have better chances when they apply for the Bank’s various entry-level young graduate pathways, including the flagship UOB Malaysia MA programme.  

Jobseekers who are interested to know more about traineeship programmes and career growth opportunities at UOB Malaysia should visit UOB’s LinkedIn page.


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