

By: Rosli Mansor Ahmad Razali
IPOH: As the city continues to experience rapid growth through high-rise developments, tourism projects and smart city initiatives, one critical question remains: where do persons with disabilities (PWDs) fit into Ipoh’s urban planning?
While the cityscape evolves, many basic facilities still fall short of being genuinely inclusive. Wheelchair ramps, public toilets, lifts and building access points remain limited or poorly designed. Even when available, many do not meet universal accessibility standards.
Although local authorities have made efforts, much more remains to be done. In many cases, the infrastructure provided for people with disabilities (PWDs) is more symbolic than practical and visible, but not functional.
These features often do not address the actual needs of the disabled community to move about freely and with dignity.
Beyond physical accessibility, challenges also include limited job opportunities, social stigma, and a public transport system that is still largely inaccessible for many in the disabled community.
Concerns also extend to the homeless and elderly, both groups often overlooked in the broader conversation about social welfare. Cleaning and enforcement operations may offer short-term relief, but long-term solutions require a more holistic and compassionate approach.
There is a need for inclusive planning that incorporates rehabilitation, shelter, social support and economic empowerment. Such efforts cannot rest on the shoulders of the local council alone.
Collaboration is essential and involves the Ipoh City Council (MBI), government agencies, non‑governmental organisations (NGOs), the private sector, and community leaders.
Urban progress should not be measured by skyline or speed of development alone. It should be guided by how well it serves all members of society.
Facilities should be designed with real-world accessibility in mind. Public transportation systems must be upgraded to cater to the disabled.
Employers should be given incentives to hire PWDs, while public awareness campaigns must work to break down social stigma and foster acceptance.
Ultimately, the goal is not just to build a modern city but a fair and compassionate one. A city that does not leave anyone behind.
Only when the most vulnerable are protected and empowered can Ipoh truly claim to be a progressive, people-first city, not just in appearance, but in spirit.